DEELO Help Center

Crypto payments

Understand the crypto payment path before signing wallet messages, approvals, funding, release, refund, or other supported blockchain actions.

How payments are handled

Crypto and Fiat projects use separate payment processes. For crypto payments, users control their wallets and DEELO does not hold user crypto funds. Fiat means provider-processed payments in ordinary currency, such as supported credit or debit card payments and, where available, supported bank-payment methods. DEELO is not a bank, payroll provider, or crypto exchange.

You control your crypto

For crypto payments, DEELO provides the project-payment workflow and smart contracts control supported funding and release conditions. DEELO does not hold user crypto funds.

Wallet actions to understand

  • Wallet connection proves which address is using the app.
  • A wallet signature may be used for sign-in or confirmation.
  • A token approval may allow the smart contract to move a specified token amount.
  • Funding, release, refund, and supported lifecycle actions may require a network fee.
  • Some blockchain actions are irreversible after confirmation.

Network-fee reminder

DEELO may pay the Project Phase deployment network fee where the workflow supports it. The connected wallet pays token approval, funding, release, refund, and other wallet-initiated network fees. The wallet shows an estimate before approval, and the final cost depends on network conditions.

Need help?

Contact support@deelo.com.au for account, Project, payment-path, or safety support.