Terms of Service

DEELO is a milestone-based project payment coordination platform operated by SmartBiz Solutions.

Launch 1 is a controlled beta. Crypto workflows are the default live Launch 1 payment rail. Provider-processed fiat payment access may be prepared or made available only for approved beta clients where DEELO, the relevant users, and the third-party payment provider have completed the required readiness, verification, and approval steps.

During Launch 1, DEELO provides software for creating Projects, Project Phases, and Milestone Deliverables, coordinating platform roles, and recording workflow actions between Clients, Vendors, Project Reviewers, Escalated Reviewers, and platform administrators.

DEELO is a technology platform. It is not a bank, deposit-taking institution, lender, investment service, financial adviser, crypto exchange, remittance provider, broker, market operator, token-sale platform, custodial wallet provider, regulated escrow service, payment institution, court, external dispute-resolution body, formal arbitration body, mediator, adjudicator, legal adviser, or custodian of user private keys.

Where provider-processed fiat payments are enabled for an approved beta client, payment processing, card or bank handling, refunds, chargebacks, connected-account onboarding, and payouts are handled by the relevant third-party payment provider, such as Stripe, under that provider's rules and availability. DEELO does not represent that it holds fiat funds, guarantees payment, guarantees payout timing, or provides a licensed escrow, banking, stored-value, or regulated payment service.

DEELO may limit, pause, manually review, reconcile, or disable fiat beta access at any time during Launch 1. Admin reconciliation markers, provider-readiness records, Project Reviewer outcomes, Escalated Review outcomes, or platform status updates do not by themselves move funds, release funds, refund funds, reverse payments, or create provider payout obligations.

For crypto workflows, users control their own wallets and approve their own transactions. Payment conditions may be executed through smart contracts, but DEELO does not custody private keys or personally control user wallets.

DEELO provides platform-level review workflows. A Project Reviewer may record an initial platform outcome, and an Escalated Reviewer or approved review process may record a final platform-level outcome. These outcomes are not court judgments or formal arbitration awards, do not decide all legal rights between users, and do not automatically release, refund, collect, reverse, transfer, or move funds.

Users are responsible for reviewing counterparties, project details, wallet addresses, networks, tokens, provider account requirements, milestone conditions, tax obligations, compliance obligations, and transaction approvals before using DEELO.

By using DEELO, users agree to follow these Terms of Service, the Project Payment Terms, the Review & Escalation Terms, the Acceptable Use Policy, and the Privacy Policy.