← Back to guides

Launch guide

Evidence pack and project review guide

Evidence packs help keep project-review decisions connected to the agreed project conditions, milestone deliverables, submitted evidence, and recorded platform-review actions.

What an evidence pack should support

An evidence pack should help a reviewer understand the original work-item conditions, the milestone deliverable, the vendor submission, Client feedback, review notes, and relevant timeline events.

Project Reviewer role

A Project Reviewer compares submitted work against agreed project or milestone conditions and records a platform-review outcome. This is mainly a technical or project-review role.

Escalated Reviewer role

An Escalated Reviewer supports higher-level review cases and records platform-level recommendations. In Launch 1, escalated review does not automatically move funds.

Why evidence matters

Clear evidence records reduce ambiguity and help each party understand the basis for review outcomes, release recommendations, refund recommendations, or no-payment recommendations.